Service Delivery Manager

This Princeton managed service providing powerhouse is looking to bring on an experienced Service Delivery Manager that can ramp up their service team. Being one of the larger managed service providers in the area, they've built lasting client relations with some of the most well-known names in the country, as well as constant business development working with local/ non-local companies. The managed service space is swift and ever-changing, so a role like this requires someone who is passionate, motivated, and have the drive to run a successful team. Overseeing a team of roughly eight individuals, this manager will be responsible for the project management of the team, as well as proactively reacting to urgent incoming tickets. Having a technical background will be required for this type of position, but from a day-to-day perspective, you will not be hands-on addressing technical issues. There will be a fair share of assistance with the team, but no direct hands-on technical responsibilities. The technical background required for this role will be heavily emphasized with Windows 7,10, active directory, group policy, O365, VMware, and Citrix. Required Skills & Experience Minimum of 5 years of management experience Windows 7 and 10 Windows Server 2012, 2016 Active Directory Group Policy Office 365 VMware Citrix Project Management experience Resource Allocation Desired Skills & Experience Bachelor's Degree or equivalent work experience Management within a managed service provider What You Will Be Doing Tech Breakdown 70% Windows Desktop 30% Windows Server Daily Responsibilities 10% Hands On 70% Management Duties 20% Team Collaboration The Offer Competitive Salary: Up to $100,000/year, DOE You will receive the following benefits: Medical Insurance & Health Savings Account (HSA) 401(k) Paid Sick Time Leave Pre-tax Commuter Benefit   Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.   Workbridge Associates, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today's highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.
Salary Range: $80K - $100K
Minimum Qualification
5 - 7 years

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